MANGAWHAI REFORMER PILATES
T&Cs
These terms and conditions are also provided when first enrolling in the booking system. By enrolling in a class at Mangawhai Reformer Pilates, you agree to the full terms and conditions. It is everyone's responsibility to read and fully understand these.
Waitlist group classes: The system will automatically add you to the class if a spot becomes available up until 2 hours before the scheduled class time. If you anticipate you will not be able to attend and have not yet been added to the class, please remove yourself from the waitlist online through your Team Up account. You will receive an email confirmation when you have been added to the class from the waitlist. Please ensure you have email notifications switched on. If you have been added to class from the waitlist, standard cancellation policies apply.
Note that you may be moved into an early morning class overnight. Please wake up early enough to check, or remove your waitlist spot to ensure you do not miss a class. For classes that aren't auto-registered, you have 2 hours to accept a spot in a class before the spot is offered to someone else.
Cancellations: Thank you for respecting our waitlisted clients and honouring our strict 24-hour cancellation policy for classes and private sessions. In order to avoid being charged, please ensure you cancel online through your Team Up account at least 24 hours prior to your class/private session. No exceptions. No refunds. No extensions of concessions.
Any cancelations from Mangawhai Reformer Pilates studio will be automatically extended to those affected by this cancelation in the scheduled classes/ private sessions.
Check your concession pass expiry, usage, etc. in your Team Up booking account. This may not be visible in the App so please ensure you check through the website link.
Door policy: Out of respect for other clients, instructors and your safety, ensure you arrive 5 minutes before the class start time. To ensure the class is enjoyable for everyone participating, please make sure your cell phone is on silent and leave personal items in the storage drawers provided. Wearing socks is compulsory for all classes (specialised grip socks are available for purchase). Ensure you bring a full water bottle and a towel if needed.
Waiver: By enrolling in classes/private sessions at Mangawhai Reformer Pilates, you agree to the following waiver: I agree to not hold Mangawhai Reformer Pilates studio or any of its instructors responsible for any injuries or other misfortune sustained while attending any classes or private sessions at the studio. I waive Mangawhai Reformer Pilates from all responsibility for any loss or damage caused to any personal belongings brought into the studio.
PAYMENTS:
Business name:
PETRA FIT PILATES REFORMER
Account number:
06-0483-0885586-00
Reference: Your full name
To let me know you have made a payment, please ensure you email a screenshot of the payment confirmation to:
A $15.00 administration fee is charged for any payments that are challenging to follow or locate as the card details do not always match the name etc. Please ensure the reference on your payment is your full name to avoid this fee.
Class Packs and refunds:
Private Concession Packs are valid for 10 weeks commencing from the date of the first booking from the pack.
Class 10 Concession Pack is valid for 12 weeks commencing from the date of the first booking from the pack.
Class/Private Packs are non-refundable and non-transferable. They cannot be shared and are for individual use only. Any Casual Pass expires 30 days after purchase.
A Boutique style Reformer Pilates studio located in beautiful Mangawhai
